About
Communication psychologist and business information systems professional with 10+ years of experience bridging technical expertise, stakeholder engagement, and strategic project delivery. Experienced in bid management, client communication, and interdisciplinary coordination, with a passion for turning information into impact through clear structures, collaboration, and continuous learning.
Work Experience
Business Manager
NTT Global Data Centers EMEA GmbH
Nov 2023 - Present
Frankfurt, Germany
Served as a strategic partner to the EMEA CEO (Nov 2023-Spring 2024) and later to the Global COO, ensuring effective executive decision-making, operational alignment, and organizational efficiency across functions. Acted as a trusted advisor and coordination point between leadership, regional teams, and key business stakeholders.
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Supported strategic planning and execution of key business priorities, including operational reviews, transformation initiatives, and organizational communications.
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Translated executive objectives into actionable workstreams, ensuring alignment across functions.
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Oversaw preparation of executive briefings, board materials, and leadership communications, ensuring clarity, consistency, and data-driven insights.
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Drove business performance tracking through KPI dashboards and cross-functional reporting processes.
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Coordinated leadership meetings, offsites, and strategic forums to foster collaboration and accountability.
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Supported the COO’s global office integration and process optimization following organizational restructuring.
MANAGER ESTIMATIONS
Backbase
Jan 2022 - Mar 2024
Amsterdam, Remote
Led the creation and operationalization of a company-wide Estimations Framework and Central Team, translating client needs into accurate, actionable project plans. Bridged Sales and Delivery teams to ensure high-quality, timely deliverables while aligning estimation processes with strategic business objectives.
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Compiled and mentored a high-performing Estimations Team, fostering expertise in client needs analysis, solution mapping, and project planning.
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Delivered accurate, data-driven project estimations that directly supported sales opportunities and strengthened customer confidence.
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Streamlined estimation workflows and implemented quality assurance processes, increasing operational efficiency and professional standards.
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Acted as the key interface between Sales and Delivery, enabling winning proposals and fostering cross-functional collaboration.
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Managed complex internal stakeholder relationships to align estimation processes with company-wide priorities.
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Drove continuous improvement initiatives, embedding knowledge management practices to capture, share, and optimize team learnings.
BID MANAGER FOR STRATEGIC & COMPLEX PURSUIT PROJECTS WITH VARIOUS INDUSTRIES AND CHANGING IT SERVICES OFFERINGS
Ricoh Europe ITS
Jan 2021 - Dec 2022
Frankfurt, Germany
Owned end-to-end bid processes for strategic, high-value opportunities, driving professional, qualified proposals from qualification through contract conclusion. Developed tailored bid strategies and coordinated cross-functional teams, balancing client requirements, risk mitigation, and operational efficiency to maximize win rates and business value.
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Orchestrated strategic sales opportunities, defining clear objectives, scope, and bid execution plans.
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Directed end-to-end bid execution, ensuring adherence to strategy, proactive risk management, and mitigation of contractual, financial, operational, and technical risks.
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Coordinated cross-functional teams—including Sales, Technical, and Operations—to deliver high-quality, client-ready proposals on time and within budget.
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Managed client communications throughout the bid lifecycle, fostering transparency and strong relationships.
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Optimized bid processes, resource allocation, and team performance to increase efficiency, quality, and win rates.
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Led the Bid Management team operationally, embedding knowledge management practices and ensuring consistent, high-standard delivery.
BUSINESS CONSULTANT
DXC Technology
Jan 2020 - Dec 2021
Frankfurt, Hesse, Germany
Served as a strategic business partner to senior management, collaborating across functions to address complex account and project challenges. Leveraged data-driven insights to identify requirements, shape strategic recommendations, and implement solutions that optimize outcomes and drive business growth.
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Consulted on customer queries to define requirements, assess business impact, and identify opportunities for new services, directly contributing to revenue growth and client satisfaction.
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Developed and justified projects in business terms, aligning initiatives with strategic objectives and measurable KPIs.
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Evaluated new business opportunities, delivering actionable, data-driven insights to support portfolio expansion and strategic decision-making.
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Provided end-to-end support for project and account startup programs, ensuring smooth initiation, execution, and handover.
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Managed complex internal and external stakeholder relationships, fostering collaboration and driving efficient, effective outcomes.
PROJECT MANAGEMENT & MANAGEMENT OF CHANGE (MoC) IN A BANKING PROJECT
DXC Technology
Jan 2017 - Dec 2020
Düsseldorf, North Rhine-Westphalia, Germany
Led PMO activities and served as the single point of contact for Management of Change (MoC) in a large-scale banking transformation, ensuring timely, on-budget delivery of a new core banking system and workplace infrastructure. Focused on the people-side of change, enabling organizational adaptation through targeted communications, training, and business readiness initiatives.
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Directed a PMO team, ensuring major banking transformation objectives were delivered on time, within budget, and aligned with strategic priorities.
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Oversaw program-level project plans, risk management, and change control, proactively resolving issues and maintaining strategic oversight.
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Delivered comprehensive reporting to leadership, facilitating informed decisions and transparent communication.
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Coordinated milestone delivery and acceptance, ensuring smooth project progression and client satisfaction.
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Conducted business analysis, gathering and translating complex client requirements into actionable solutions.
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Designed and implemented a Management of Change strategy, including communication and training for a new core banking system and workplace services.
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Managed a training environment for 3,000 users, coordinating business analysis, infrastructure setup, and user management to ensure seamless adoption.
BID MANAGER FOR medium to large PURSUIT PROJECTS WITH VARIOUS INDUSTRIES AND CHANGING OFFERINGS
Hewlett Packard/ DXC Technology
Jan 2012 - Dec 2017
Within Germany and France
Led pursuit projects from deal shaping to contract creation across diverse industries, managing bid teams and coordinating cross-functional stakeholders to deliver high-quality, client-ready proposals. Ensured alignment with governance, deadlines, and strategic objectives while fostering motivated, high-performing teams.
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Directed end-to-end pursuit processes, ensuring timely, compliant, and high-quality deliverables for medium to large projects.
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Managed complex internal stakeholder relationships—including Sales, Solutions, Operations, Finance, and Legal—to enable seamless collaboration and alignment.
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Staffed and led bid teams tailored to project scope, optimizing expertise, focus, and motivation.
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Oversaw resource allocation, timelines, and budgets to maximize efficiency and meet stringent deadlines.
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Ensured quality assurance of client-facing deliverables, contributing to professional, winning proposals.
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Maintained transparent client communications throughout the bid lifecycle, fostering trust and long-term relationships.
KNOWLEDGE MANAGEMENT PROGRAM LEAD
Hewlett Packard
Jan 2013 - Dec 2016
Bad Homburg, Hesse, Germany
Led the development and implementation of a comprehensive Knowledge Management (KM) process and platform, ensuring the right knowledge reached the right people at the right time. Drove organizational adoption, knowledge sharing, and continuous improvement, aligning KM practices with strategic business objectives.
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Managed end-to-end project delivery for the build-up and launch of a new KM platform, driving adoption across the organization.
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Developed and executed a KM strategy, aligning knowledge creation and sharing with organizational goals.
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Optimized content quality and relevance in the KM database, improving information accuracy, accessibility, and usability for stakeholders.
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Managed daily KM operations to ensure smooth platform functionality and easy access to critical knowledge assets.
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Influenced organizational change, embedding KM practices and fostering a culture of collaboration and continuous learning.
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Coordinated with cross-functional teams to capture, share, and leverage knowledge effectively, enhancing decision-making and operational efficiency.
DUAL STUDY PROGRAM, CORPORATE STUDENT
Hewlett Packard
Jan 2009 - Dec 2012
Stuttgart and Bad Homburg, Baden-Württemberg, Germany
Completed a dual study program combining a Bachelor’s degree in Business Information Systems with practical experience at Hewlett Packard, gaining expertise in business functions, IT, software development, and project management. Developed a strong foundation in process documentation, software engineering, and cross-functional collaboration.
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Documented SAP ERP Finance processes, improving clarity, efficiency, and knowledge sharing.
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Supported software project management initiatives, including archiving and process optimization of software solutions.
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Contributed to Enterprise Services Talent Acquisition, specifically focusing on graduate program initiatives and recruitment.
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Gained international sales experience through networking activities in Cupertino, CA, enhancing global business acumen.
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Researched and authored a Bachelor thesis on improving internal communication within Enterprise Services Germany, delivering strategic recommendations for organizational effectiveness.